Book Your Stay with Ease

We’re here to help you make your experience unforgettable.

To ensure you have the best experience possible, we are currently enhancing our online booking system. While we work on creating a seamless new platform, we invite you to book your stay by contacting our reservations team directly. Below, you'll find all the information you need, including a park map to help you choose the perfect spot for your getaway. Thank you for your patience and understanding.

Aerial view of the entire Resort and Marina with a view of the bay and part of the river.

Explore Swan Bay Resort

Use our map to familiarize yourself with the resort. Find the perfect spot for your stay and enjoy everything Swan Bay has to offer.

Map of the Swan Bay Resort and Marina marking the areas with the numbers for each space and names of various parts of the Resort.
Before You Book

Transparent Rates for Your Stay

Keep this pricing guide handy as you connect with our reservations team to ensure you choose the perfect spot at the best rate.

Waterfront RV Site
Peak Season
$129 - 139/night
Off-Season
$99/night
Premium RV Site
Peak Season
$99 - $129/night
Off-Season
$69 - $89/night
Standard RV Site
Peak Season
$89 - $109/night
Off-Season
$69 - $89/night
Cottages
Peak Season
$399/night
Off-Season
$199-229/night
Chalets
Peak Season
$529/night
Off-Season
$319-349/night
The Bungalow
Peak Season
$469/night
Off-Season
$269-299/night
We’re Just a Call or Click Away

Ready to Book?

Reach out to our friendly team to secure your stay. Whether you have s'more questions or are ready to book, we're here to help.

Call Us

Our dedicated team is ready to to help you with your reservation.

+1 (315) 482-7926

Email Us

Not in a hurry? Email us what you're looking for and we'll get back to you.

manager@swanbayresort.com

Find Us

Find our location below and start planning your visit!

43615 NY-12 Alexandria Bay, NY 13607

Our Hours

Contact our main office by phone between 9am-4pm

How to Book Your Stay

Booking your getaway has never been easier. Our team is ready to provide personalized assistance to ensure your stay is exactly as you imagine.
Step 1

Explore our park map to choose your preferred accommodation.

Step 2

Contact our reservations team by phone or email.

Step 3

Our team will assist you with availability, pricing, and booking your ideal spot.

Step 4

Receive a confirmation email with all the details of your stay

Progress can be painful

Why We Have Changed Our Booking Process

We understand that a seamless booking experience is crucial to planning your perfect vacation. As we work towards developing a new and improved online booking platform, this temporary solution ensures that you can still easily plan your stay at Swan Bay Resort. Your satisfaction is our top priority, and we appreciate your understanding during this transition. Stay tuned for exciting updates as we enhance our digital experience.

Aerial photo of Rifts Gift Shop and the Guest Services for Check in and Check out.

FAQs

Find answers to commonly asked questions about the booking process, accommodations, and resort services.

What are the cancellation policies?

For RV Sites: A $25 cancellation fee applies to site reservations canceled with at least 14 days’ notice before the arrival date. If a cancellation is made within 14 days of the check-in date, the deposit will be forfeited. No refunds are given for early departures or due to inclement weather.
For Cottages, Chalets, and Bungalows: A $150 cancellation fee applies to reservations canceled with at least 21 days’ notice before the arrival date. If a cancellation is made within 21 days of the check-in date, the deposit will be forfeited. No refunds are given for early departures or due to inclement weather.

What are the check-in/check-out times?

Check-in time is at 3:00 PM, and check-out time is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability.

What payment methods are accepted?

We accept major credit cards, including Visa, Mastercard, and American Express. Cash payments are also accepted.

What accommodations are available?

At our resort, you can choose from a variety of accommodation options to suit your preferences. Enjoy the serene beauty of the waterfront from our spacious RV sites, cozy cottages, or fully-furnished chalets, all of which are thoughtfully designed and equipped with modern amenities to ensure a comfortable and enjoyable stay for our guests.

What resort services are provided?

Our resort offers premier marina services, including boat rentals and docking facilities. Additionally, we provide a shuttle bus to transport you to local destinations and events.